Returns & Exchanges at Ollie's
We want you to love your purchase, but if you are not completely satisfied, we offer a hassle-free return policy within 30 days of delivery. All items must be returned in their original condition and packaging to be eligible for a full refund.
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and accessories are included.
Ship It Back
Print the prepaid shipping label provided in the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing